Legal

General

This document describes the online privacy policy (Privacy Policy) for Perfect Image (PI) for the website located at www.perfectimage.com ("Website") administered by Perfect Image LLC.

Collection and use of non-personally identifiable information
Collection and use of non-personally identifiable information. PI collects non-personally identifiable information about your visit to the Website and online service platform. This information does not contain any personally identifiable information which may belong to you or any other individual. PI reserves the right to disclose this information as required or as permitted by applicable law.

Collection and use of your payment information
PI uses a third party payment processor to collect and use your payment information for the purchase or use of our services and products. For information on PI's current third party payment processor, information is generally available at www.braintreepayments.com.

Collection and use of personally identifiable information
Personally Identifiable Information (also referred to as P.I.I.) is information about you, such as name, address, e-mail address, user name, etc. PI does not collect or use your P.I.I. without your authorization. Any P.I.I. you provide is voluntary and is solely used to help fulfill a request you make through the use or access of this Website and/or the PI Service. However, PI reserves the right to disclose your P.I.I. as required by law or as permitted by law when PI, in good faith, deems it necessary to protect its rights and/or to comply with a judicial proceeding, court order, or legal process.

What we collect
We may collect the following information:

name
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Protection of your personally identifiable information
PI uses reasonable technology measures to safeguard your P.I.I., including protecting such information from unauthorized use and disclosure by third parties. Please be advised, however, that there is risk in exchanging P.I.I. online. NOTWITHSTANDING ANYTHING TO THE CONTRARY, PI DOES NOT COVENANT, REPRESENT, OR WARRANT THAT THE TRANSMISSION OF YOUR P.I.I. ONLINE WILL BE SECURE.

Accessing, correcting, deleting, and updating your personally identifiable information
You may at any time request access to the P.I.I. that PI has collected about you and you may request corrections or updates to that information. PI will make reasonable efforts to respond promptly to all such requests, but reserves the right to limit such requests. At anytime you may request all your P.I.I that PI has collected be deleted from the PI database, just send us an email at support@perfectimage.com.

Collection of information from children under the age of 13
PI does not contact children under the age of 13 unless PI has written authorization from the respective parent or legal guardian.

Use of cookies (or other functionally equivalent technology) in the collection of personally and non-personally identifiable information
Certain features of the Website are only available through the use of cookies or functionally equivalent technology (collectively referred to as Cookies). Cookies enable PI to collect information about your use of the Website and the PI Service. Cookies are stored on your local machine. You are always free to decline cookies if your browser has this functionality. However, if you do so, you may not be able to use certain features on the Website and/or the PI Services which are dependent on the information which those Cookies collect, and you may be required to re-enter certain information more frequently during a session. This website also uses the following cookies:

Google Analytics: This cookie allows us to see information on user website activities including, but not limited to page views, source and time spent on website. The information is depersonalized and is displayed as numbers, meaning it cannot be tracked back to individuals. This will help to protect your privacy. Using Google Analytics we can see what content is popular on our website, and strive to give you more of the things you enjoy reading and watching. Additionally, we have implemented the Google Analytics demographics and interest reporting features on our website. These tools allow us to review anonymous data regarding the gender, age and interests of website visitors and adapt our website content to better reflect their needs. Although this information is collected through your Google ad settings, it is not provided to us in a personally-identifiable format. This means we cannot identify what information is about you, and we will not try to figure it out. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Google Ad settings or through the Google Analtyics opt-out browser add-on.

Google AdWords: Using Google AdWords code we are able to see which pages helped lead contact form submissions. This allows us to make better use of our paid search budget.

DoubleClick: We use remarking codes to log when users view specific pages, allowing us to provide targeted advertising in the future.

Twitter: Using Twitter Ads, we are able to see when Twitter has led you to complete a visit on our site. This allows us to better use our advertising budget. Additionally, we implement Twitters remarking codes to log when users view specific pages to target future advertising. Click here to learn more about Twitter Ads and your privacy controls.

Additional Information
Any information which you provide to or that is collected by third parties is subject to their respective policies.

PI, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, AND REPRESENTATIVES SHALL NOT BE LIABLE FOR ANY UNAUTHORIZED USE OR DISCLOSURE OF YOUR P.I.I. OR PHI BY ANY SUCH THIRD PARTY.

PI, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, AND REPRESENTATIVES DISCLAIM ANY AND ALL LIABILITY, INCLUDING WITHOUT LIMITATION, RELATING TO THE ACCURACY, QUALITY, AVAILABILITY, RELIABILITY, OR SECURITY OF ANY THIRD PARTY WEBSITES INCLUDING, WITHOUT LIMITATION, ANY CONTENT AND LINKS.

Changes to our Policy
If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your consent
By using our site, you consent to our privacy policy.

General

This document describes the online terms of use (Terms of Use) of Perfect Image™ (PI) located at http://www.perfectimage.com (Website) administered by Perfect Image, LLC (PI LLC). PI provides Professional grade skincare products and services through this Website.

Amendments

PI reserves the right to change, modify, or update these Terms of Use at any time without notice. We encourage you to periodically review these Terms of Use. You may at any time print, download and/or store a copy of these Terms of Use. Your continued access to and usage of this Website signifies your acceptance of any such modifications to these Terms of Use.

Acknowledgement of Terms

As set forth herein, these Terms of Use is a legally binding agreement between you and PI. By using or accessing this Website or agreeing to these Terms of Use, you acknowledge that you have read and understood these Terms of Use and that you fully agree to be bound by all of the terms and conditions in these Terms of Use, which may be modified from time-to-time by PI. Any such modifications shall be effective immediately upon posting.
These Terms of Use, together with the Privacy Policy, constitutes the entire understanding between you and PI regarding the use of this Website and that of PI's products and services.

Term and Termination

These Terms of Use takes effect upon your access and use of this Website and automatically terminates if any of the following occur: 1) you fail to comply with a term, condition, or other obligation; 2) you cease use of this Website; or 3) PI chooses to terminate these Terms of Use with you, with or without cause.

Intellectual Property

This Website and components thereof, including, but not limited to, text, images, audio, audiovisual content, source code, applets, web modules, and downloadable and web-enabled programs used in connection with this Website (including, without limitation, PI's products and services) constitute the intellectual property and proprietary content of PI and/or its licensors and are protected under United States and international copyright, trademark, trade secret, and other intellectual property laws, where applicable. Except as expressly authorized in writing by PI in each specific instance, you agree not to modify, rent, lease, copy, publish or republish, loan, sell, transmit, distribute, or create derivative works based on this Website or any components provided in connection with or obtained from this Website (including, without limitation, PI's products and services), in whole or in part for any purpose whatsoever.
PI and its licensors grant you a personal, non-transferable and non-exclusive right and license to use this Website. You agree not to access this Website by any means other than through the interface that is provided by PI for doing so. No transfer or grant of any intellectual property is made or implied by this license and PI reserves all rights in such intellectual property.
Notwithstanding anything to the contrary, PI has the right though not the obligation to, in the sole and exclusive discretion of PI, to do the following: (i) remove any content or information that, in the sole and exclusive discretion of PI, is inappropriate, unlawful, or otherwise is likely to subject PI to liability, or (ii) terminate or deny access to and use of this Website or Doc Service to any individual or entity for any reason or no reason whatsoever, in the sole and exclusive discretion of PI. In either instance, PI shall have no obligation to provide a refund of any amounts previously paid to PI by you.
Unless PI specifically agrees in writing, you shall not and you shall ensure that any third party does not do any or all the following in connection with this Website or components thereof (including, without limitation, PI's products and services): (a) sell, resell, lease, or share access with a third party; (b) attempt to decompile, disassemble, or reverse engineer the components provided in connection with or obtained through this Website; or (c) attempt to create a similar service or a competitive service through use of, or access to, this Website.
PI's word marks, design marks, and slogans, which include Perfect Image™, are either registered and/or unregistered common law trademarks and/or service marks (Marks) of PI or its licensors. No display or use of such Marks may be made without the express written permission of PI.
PI respects the intellectual property rights of others. If you believe that any item or activity taking place in connection with this Website may constitute infringement of an intellectual property or other proprietary right, please notify us. PI shall diligently respond to any such notices, including notices in accordance with the Digital Millennium Copyright Act (DMCA), under the US copyright law. As required or appropriate under the DMCA, PI shall also remove the infringing material or disable links to infringing material as appropriate or required. PI shall have the right but not the obligation to terminate or deny access to and use of this Website to anyone who is deemed to be infringing copyright laws in the sole and exclusive discretion of PI. In such an event, PI shall have no obligation whatsoever to provide a refund of any amounts previously paid by you to PI.
Please send the DMCA notice with regard to infringing material or links to infringing material to the following address:
Perfect Image, LLC Attn: Legal Department 10580 N. McCarran Blvd. Ste 115-186, Reno NV 89523

Unsolicited Ideas

Any idea or information transmitted to PI shall belong to PI for the sole and exclusive use of PI and may be used by PI for whatever purpose PI desires, such as for a commercial purpose, without compensation being paid by PI.

Restriction on Use of This Website
This Website is provided for your personal, non-commercial use and you agree not to copy, transmit, or modify any portion of this Website in any manner whatsoever.

Responsibility of Website Visitors
PI does not review information and other content posted to this Website or using the PI Service unless PI has received notice from a third party that such information or content is inappropriate, unlawful, or otherwise. You are solely responsible for taking precautions as necessary to protect your computer system (or computing device) from any viruses, worms, Trojan horses, and any other harmful or destructive content.

No Export

You agree to not ship, transfer, or export into any country or otherwise use in any manner this Website and components thereof (including, without limitation, the DOC Service) in any manner which is prohibited by the United States Export Administration Act or any other applicable export laws, restrictions, or regulations.

Stock Photography and Images
Photographs of individuals on this Website do not necessarily express or imply that the individuals are associated with or endorse the services rendered by PI (including, without limitation, PI products and services). Stock photography and images have been duly licensed from their respective sources.
Testimonials. Favorable comments or endorsements are noted accordingly, but do not guarantee, or otherwise imply, any future outcomes or successes in connection with your use of the Website or PI's products and services.

Links to Other Websites

This Website may provide links to other third party websites and services. Links to such websites or services are merely provided as a public service to users of the and do not constitute any endorsement by PI of such third party websites, or the quality, fitness, suitability, accuracy, or appropriateness of the information, content, materials, products or services which are otherwise presented or made available. PI, its directors, officers, employees, AND AGENTS are not responsible for any claims, damages or losses caused or alleged to have been caused by the use of any third party WEBSITES OR SERVICES or from the information, CONTENT, MATERIALS, PRODUCTS, OR SERVICES presented by or MADE available through those websites OR SERVICES.

Representations and Warranties

YOU REPRESENT AND WARRANT THE FOLLOWING: 1) YOU HAVE THE LEGAL RIGHT AND AUTHORITY TO ENTER INTO THESE TERMS OF USE AND THAT, IF YOU ARE ACCEPTING THESE TERMS OF USE ON BEHALF OF A THIRD PARTY, THAT YOU HAVE THE LEGAL RIGHT AND AUTHORITY TO BIND SUCH THIRD PARTY TO THE TERMS OF THESE TERMS OF USE; 2) YOU HAVE THE LEGAL RIGHT AND AUTHORITY TO PERFORM YOUR OBLIGATIONS UNDER THESE TERMS OF USE; AND 3) YOU REPRESENT AND WARRANT THAT YOU HAVE OR OWN THE LEGAL RIGHT TO THE CONTENT YOU UPLOAD OR OTHERWISE TRANSFER TO DOC INCLUDING BUT NOT LIMITED TO COPYRIGHT RIGHTS.

Disclaimer of Warranties

THIS WEBSITE, INCLUDING WITHOUT LIMITATION ALL CONTENT MADE AVAILABLE ON OR THROUGH THIS WEBSITE (INCLUDING, WITHOUT LIMITATION, THROUGH THE DOC SERVICE), IS PROVIDED ON AN AS IS, WHERE IS, AND AN AS AVAILABLE BASIS WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, NON-INFRINGEMENT, TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR ACCURACY, TO THE EXTENT PERMISSIBLE BY APPLICABLE LAW.
ADVICE, RECOMMENDATIONS, AND OTHER INFORMATION (COLLECTIVELY, MEDICAL INFORMATION) PROVIDED BY DERMATOLOGISTS PARTICIPATING IN THE DOC SERVICE (PARTICIPANTS) ARE NOT ENDORSED, VETTED, OR APPROVED BY DOC IN ANY WAY. YOUR USE OF ANY SUCH MEDICAL INFORMATION IS AT YOUR OWN RISK. ANY DISPUTES OR CLAIMS IN CONNECTION WITH SUCH MEDICAL INFORMATION ARE SOLELY BETWEEN YOU AND THE PARTICIPANT PROVIDING SUCH MEDICAL INFORMATION.
EXCEPT FOR MEDICAL INFORMATION PROVIDED BY PARTICIPANTS TO YOU, NOTHING ON THIS WEBSITE OR OTHER COMPONENTS THEREOF (INCLUDING, WITHOUT LIMITATION, THE DOC SERVICE) IS INTENDED AS MEDICAL ADVICE OR ANY OTHER KIND OF ADVICE WHATSOEVER. DOC MAKES NO WARRANTY AS TO THE ACCURACY OR COMPLETENESS OF INFORMATION ON THIS WEBSITE. DOC MAKES NO WARRANTY WHATSOEVER AS TO THE AVAILABILITY OF CONTENT OF THE WEBSITE OR THE ENTIRE WEBSITE ITSELF.
DOC, its directors, officers, employees, AND AGENTS DO NOT WARRANT THAT THIS WEBSITE, THE DOC SERVICE, AND ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR SERVICES USED IN CONNECTION WITH THIS WEBSITE AND DOC SERVICE WILL BE ACCURATE, TIMELY, RELIABLE, ADEQUATE, USEFUL, SECURE, UNINTERRUPTED, ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS WEBSITE OR THE DOC SERVICE WILL BE FREE OF VIRUSES OR OTHER HARMFUL OR UNWANTED COMPONENTS.

Limitation of Liability
IN NO EVENT SHALL DOC BE HELD LIABLE UNDER THESE TERMS OF USE FOR MORE THAN THE AMOUNT PAID BY YOU TO DOC DURING THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY IN CONNECTION WITH THE USE OF THIS WEBSITE, DOC SERVICE, OR OTHER COMPONENTS THEREOF.
EXCEPT AS SET FORTH HEREIN, IN NO EVENT SHALL DOC, its directors, officers, employees, AND AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE CLAIMS, LOSSES, OR DAMAGES WHETHER ARISING FROM AN ACTION IN CONTRACT, TORT OR OTHERWISE, RELATED TO OR IN CONNECTION WITH THIS WEBSITE AND COMPONENTS THEREOF OR FAILURE TO ACCESS THIS WEBSITE AND COMPONENTS THEREOF (INCLUDING, WITHOUT LIMITATION, THE DOC SERVICE), EVEN IF INFORMED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF DIRECT DAMAGES DO NOT SATISFY A REMEDY. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, DOC, its directors, officers, employees, AND AGENTS SHALL NOT BE LIABLE FOR ANY CLAIMS, LOSSES, OR DAMAGES IN CONNECTION WITH ERRORS, OMISSIONS OR INACCURACIES OF THIS WEBSITE AND DOC SERVICE, OR ANY OTHER ACTION OR DECISION MADE IN RELIANCE OF ANY OF THE FOREGOING. DOC ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ERRORS OR OMISSIONS ON THIS WEBSITE AND COMPONENTS THEREOF. YOUR USE OF THIS WEBSITE AND COMPONENTS THEREOF IS AT YOUR OWN RISK.

Notice

PI may deliver notice to you by means of e-mail, a general notice on this Website or other component thereof (such as, without limitation, PI's products and services), or by other reliable method to the e-mail and mailing address(es) which you have provided to PI.

Your Account

You shall keep your username and password confidential. You are entirely responsible for maintaining the confidentiality of your username and password. You are also entirely responsible for all activities that occur under your account. You shall also notify PI immediately if you suspect any unauthorized use of your account. Notwithstanding anything to the contrary herein, PI shall not be liable for any acts or omissions by you or others in connection with your username, password, or account. PI reserves the right to remove any inappropriate or unlawful content or other content which, in the sole and exclusive discretion of PI, is likely to subject PI to liability with regard to your account.

Indemnification

You shall indemnify, defend, and hold harmless PI and its directors, officers, employees, and agents from and against all losses, expenses, damages and costs, including without limitation reasonable attorneys fees, resulting from any violation of these Terms of Use or any activity or item related to your account (including, without limitation, negligent or wrongful conduct) by you or any other person using your account on this Website.

Severability

If any provision of these Terms of Use is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision shall be enforced to the maximum extent permissible so as to effect the intent of these Terms of Use, and the remainder of these Terms of Use shall continue in full force and effect.

Laws and Regulations

Use of this Website and components thereof is subject to all applicable international and domestic laws and regulations and you agree not to use this Website or components thereof to violate any applicable international or domestic laws and regulations.

Choice of Law and Venue

These Terms of Use shall be governed by and interpreted in accordance with the laws of the Commonwealth of Nevada and the United States, without giving effect to any conflict of laws provisions. The parties hereby consent to the exclusive jurisdiction of and agree that venue is proper and convenient in the state and federal courts situated in Washoe County located in the Commonwealth of Nevada. ANY CAUSE OF ACTION OR CLAIM WHICH YOU MAY HAVE WITH RESPECT TO THIS WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION ARISES.

Waiver

The failure of DOC to exercise or enforce any right or provision of these Terms of Use shall not be deemed as a waiver of such right or provision.
Successors and assigns. These Terms of Use shall be binding upon and inure to the benefit of the parties hereto and their respective permitted successors or assigns.

Survival

The following provisions shall survive the termination of these Terms of Use and shall apply indefinitely, in addition to any other provisions that are reasonably expected to survive the termination of these Terms of Use: 1) Intellectual Property; 2) No Export, 3) Links to Other Websites; 4) Representations and Warranties; 5) Disclaimer of Warranties; 6) Limitation of Liability; 7) Indemnification; 8) Severability; 9) Choice of Law and Venue; 10) Waiver; 11) Successors and assigns; and 12) Survival.

Headings

All headings contained in these Terms of Use are inserted for convenience only and are not intended to affect the meaning or interpretation of these Terms of Use.

Perfect Image, LLC and its personnel do not accept or consider unsolicited ideas, including, without limitation, ideas for new advertising campaigns, new promotions, new or improved products or technologies, product enhancements, processes, materials, marketing plans or new product names. Please do not submit any unsolicited ideas, original creative artwork, suggestions or other works "submissions" in any form to Perfect Image or any of its employees. The sole purpose of this policy is to avoid potential misunderstandings or disputes when any of Perfect Image’s products, services or marketing strategies might seem similar to ideas submitted to Perfect Image LLC. If, despite our request that you not send us your ideas, you still submit them, then regardless of what your letter says, the following terms shall apply to your submissions.

You agree that: (1) your submissions and their contents will automatically become the property of Perfect Image LLC, without any compensation to you; (2) Perfect Image, LLC may use or redistribute the submissions and their contents for any purpose and in any way, without any compensation to you; (3) there is no obligation for Perfect Image, LLC to review the submission; and (4) there is no obligation to keep any submissions confidential, and no confidential relation is established by or is to be inferred from your submissions or the consideration of your submissions by Perfect Image, LLC.

If you want to send us your submissions, you may send it to support@perfectimage.com

These Terms of Use govern your conduct associated with the Customer Ratings and Review service offered by Perfect Image, LLC. ("Perfect Image") (the "CRR Service"). To the extent of any conflict between Perfect Image's Privacy Policy and these Terms of Use, these Terms of Use shall control with respect to the CRR Service.

BY SUBMITTING ANY CONTENT TO Perfect Image, YOU REPRESENT AND WARRANT THAT:

  • You are the sole author and owner of the intellectual property rights thereto;
  • All "moral rights" that you may have in such content have been voluntarily waived by you;
  • All content that you post is accurate;
  • You are at least 13 years old;
  • Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.

 

YOU FURTHER AGREE AND WARRANT THAT YOU SHALL NOT SUBMIT ANY CONTENT:

  • That is known by you to be false, inaccurate or misleading;
  • That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
  • That violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
  • That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
  • For which you were compensated or granted any consideration by any third party;
  • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
  • That contains any computer viruses, worms or other potentially damaging computer programs or files.

 

You agree to indemnify and hold Perfect Image (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party. 

For any content that you submit, you grant Perfect Image a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

 

All content that you submit may be used at Perfect Image's sole discretion. Perfect Image reserves the right to change, condense or delete any content on Perfect Image's website that Perfect Image deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. Perfect Image does not guarantee that you will have any recourse through Perfect Image to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Perfect Image reserves the right to remove or to refuse to post any submission in accordance with applicable law. You acknowledge that you, not Perfect Image, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Perfect Image, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.

By submitting your email address in connection with your rating and review, you agree that Perfect Image and its third party service providers may use your email address to contact you about the status of your review and other administrative purposes.

Can't find it?

We usually reply within minutes. You can also create a ticket or email us as support@perfectimage.com